Why Choose Us To Help Manage Your Plan?
Dedicated Plan Managers
Each plan is different, which means that each person needs something different from their Plan Manager. You will be assigned a dedicated Plan Manager who will look after your plan and help you every step of the way. We make sure you are able to utilise every aspect of your plan.
Secure Fast Payments
We process all invoices and reimbursements within 1-2 business days. We do this with the automation of payment processing via HICAPS with remittances sent directly to your service providers.
Online Access
Easily access up-to-date information about your plan through your own individual software portal. You can access information relating to; remaining budget balances and totals, provider claims and disbursements, reports and more. This can be easily accessed via your mobile (apple or android), tablet, laptop and desktop.
Exceptional Customer Service
Our clients are our top priority. This means quick response times to any queries you may have, as well as taking the time to ensure you understand all aspects of your plan.
Family Business
We are a family-managed business who care about our clients and their needs. This isn’t just a job to us, we are passionate about helping people living with different abilities improve their quality of life. We are never too busy to answer a query or help take the confusion out of your plan.
Fully Qualified
We are a Nationally Registered NDIS Provider. All Plan Managers hold a Certificate IV in Accounting and Bookkeeping or higher and are registered members of Australian Board Certified Accounting organisations. Continual learning and upgrading skills is a focus to our business.
Zero Cost To You
The NDIA allocates extra funding to your plan to cover the cost of engaging a Plan Manager, meaning no out-of-pocket expense to you.
Service Provider Search Tool
Need a Physiotherapist, Personal Trainer or a Speech Therapist?
We provide you with an online search program that can find NDIS service providers in your area. This service is completely free and is easily accessed through your portal.
Our Specialised Plan Management Software Sets Us Apart
Keeping data safe and secure
Want to make sure your personal information is secure? You might be shocked to know that many Plan Managers use a simple excel spreadsheet to track your sensitive information. Our specialised software ensures your sensitive information remains safe and secure. We take privacy and confidentiality very seriously.
We give you meaningful insights
Accurate, real-time data is important when it comes to managing and providing insight into your plans and budgets. We give you the access you need to the most up-to-date information about your plan and claims with your own client portal, as well as monthly statements sent directly to you.
Want your family, Support Coordinators and representatives to access your data too? No problem, it’s all possible through the click of a button.
We deliver faster payments and remittances
We process all your invoices and reimbursements within 1-2 business days. We do this with the automation of payment processing via HICAPS payment bureau with remittances sent directly to your service providers. This ensures a faster turnaround on payments which your service providers prefer.
Track and stay up-to-date with budgets
Worried you will run out of funds too quickly? Our software ensures you are notified when your budgets for a specific category only have 20% remaining, allowing you to make adjustments to future services. Our system is continually updated with the current NDIS price guides and guidelines to ensure correct amounts are paid.
Check out the video for a tour through the Client Portal